How to Socially Design Humanized Robots

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In her new book My Robot Gets Me: How Social Design Can Make New Products More Human, author, designer and engineer Carla Diana makes a grand statement: we’re only seeing the tip of the iceberg in terms of smart technology with social design unleashing a new wave of technological advancement. But what exactly is social design? And how will it change everyday technology for the better? From the tiny sleep indicator light on Apple’s MacBook Pro to Alexa and Simon, Diana explains how social design can lead to human interactions with items all around us and help designers embark on a journey to truly “smart” products.

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